Can you help me diagnose why our Kustomer CRM API limits error message changed this morning from a standard timeout to a forbidden access code while I was checking support tickets?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can you help me diagnose why our Kustomer CRM API limits error message changed this morning from a standard timeout to a forbidden access code while I was checking support tickets?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 1 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Kustomer API status incident October 31 2026 API 403 forbidden rate limits Google ↗
Kustomer API documentation rate limits HTTP 403 forbidden 429 API authentication Google ↗
- API rate limits · help.kustomer.com
- Introduction to our API · help.kustomer.com
- status.kustomer.com · status.kustomer.com
- Check Kustomer system status · help.kustomer.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Kustomer API status incident October 31 2026 API 403 forbidden rate limits OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 | |
Kustomer API documentation rate limits HTTP 403 forbidden 429 API authentication OBSERVED | Google ↗ AI Mode ↗ | — | Instruction | — | — | 1x of 1 |