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How do I configure Qualtrics feedback ticket creation to trigger only when Net Promoter Score detractors leave specific verbatim comments?

ChatGPTgpt-62 queries10/31/2026
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SEED QUERY
How do I configure Qualtrics feedback ticket creation to trigger only when Net Promoter Score detractors leave specific verbatim comments?
2 real searches · 1 real-search pass
Qualtrics workflows create ticket based on NPS detractor score and text response condition ticket task surveyGoogle ↗
OBSERVED
Qualtrics ticket task workflow conditions text response contains keywords NPS detractorGoogle ↗
OBSERVED

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Classifying 2 queries…

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ChatGPT2 real searches · gpt-6
Qualtrics workflows create ticket based on NPS detractor score and text response condition ticket task survey Google ↗
Qualtrics ticket task workflow conditions text response contains keywords NPS detractor Google ↗
  1. Detractor Alert Workflow · marketing-prod.qualtrics.com
  2. Building Workflows · qualtrics.com
  3. Building Workflows · marketing-prod.qualtrics.com
  4. Tickets Task · qualtrics.com
  5. TextFlow · qualtrics.com

Queries

2 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Qualtrics workflows create ticket based on NPS detractor score and text response condition ticket task survey
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1
Qualtrics ticket task workflow conditions text response contains keywords NPS detractor
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1