Real ChatGPT answer · index seedyMYwdHYfS20completeTelecom and utilities · electricity providerscomparison
Can you give me a direct comparison between Eversource and United Illuminating regarding customer satisfaction ratings and outage communication for older adults?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can you give me a direct comparison between Eversource and United Illuminating regarding customer satisfaction ratings and outage communication for older adults?
3 real searches · 1 real-search pass
Eversource United Illuminating customer satisfaction outage communications Connecticut 2026 complaints reliability reportsGoogle ↗
OBSERVEDReason
Eversource vs United Illuminating customer satisfaction ratings J.D. Power 2025 electric utility ConnecticutGoogle ↗
OBSERVEDReason
Eversource outage communication alerts older adults accessibility outage map text alerts Connecticut United IlluminatingGoogle ↗
OBSERVEDConsequence
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 2 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
Eversource United Illuminating customer satisfaction outage communications Connecticut 2026 complaints reliability reports Google ↗
Eversource vs United Illuminating customer satisfaction ratings J.D. Power 2025 electric utility Connecticut Google ↗
Eversource outage communication alerts older adults accessibility outage map text alerts Connecticut United Illuminating Google ↗
- Electric Investor-Owned Utilities · theacsi.com
- Eversource ranks second-to-last in customer satisfaction survey · ctinsider.com
- STATE OF CONNECTICUT · portal.ct.gov
- Outage Alerts · uinet.com
- Outage Help · uinet.com
- Outage Map · outagemap.eversource.com
- Outage Map · outagemap.eversource.com
- Eversource Launches New Mobile App · newtown-ct.gov
- Contact Us · uinet.com
- Microsoft Word · portal.ct.gov
- STATE OF CONNECTICUT · portal.ct.gov
- United Illuminating Co. v. Public Utilities Regulatory Authority :: 2024 :: Connecticut Supreme Court Decisions :: Connecticut Case Law :: Connecticut Law :: U.S. Law :: Justia · law.justia.com
- Emergency Resources · uinet.com
- Eversource website · eversource.com
- Eversource outage map · outagemap.eversource.com
- PURA website · portal.ct.gov
- Electric utility consumer information · portal.ct.gov
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Eversource United Illuminating customer satisfaction outage communications Connecticut 2026 complaints reliability reports OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Eversource vs United Illuminating customer satisfaction ratings J.D. Power 2025 electric utility Connecticut OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Eversource outage communication alerts older adults accessibility outage map text alerts Connecticut United Illuminating OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 |