Can you guide me through revoking dormant user seats in our Asana enterprise account to save money on this month's invoice
Fan-out diagram
Seed → topic clusters → sub-queries, per model.
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence. 35 queries are still being classified.
What the models actually searched
Each model answered the query with its own web search. These are the searches it ran, matched to the closest simulated query.
- Asana billing settings: manage invoices & payments · help.asana.com
- Manage your growing Asana subscription · help.asana.com
Semantic map
Every query placed by meaning (EmbeddingGemma 2, 256-d). Shaded regions are topics, nearby points are near-paraphrases, and a circle's size is how often the query came back.
Queries
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
how to remove inactive users in asana enterprise REFORMULATION | Google ↗ AI Mode ↗ | The user wants direct, step-by-step instructions on deleting or deactivating inactive members in an Asana enterprise domain. | — | how_to_steps | deactivating inactive asana users | 2x of 3 | |
how to remove inactive users in asana enterprise to reduce license cost REFORMULATION | Google ↗ AI Mode ↗ | Find direct instructions on deleting or deactivating unused accounts to lower the monthly bill. | — | how_to_steps | optimizing saas license costs | 1x of 3 | |
asana billing policy user seat reduction refund proration RELATED | Google ↗ AI Mode ↗ | The user wants to know if removing seats mid-cycle will instantly reflect on or credit the current month's invoice. | — | faq_page | asana billing proration rules | 1x of 3 | |
asana billing policy user seat reduction refund prorated RELATED | Google ↗ AI Mode ↗ | The user wants to understand if reducing seats mid-cycle will immediately lower the invoice or apply a credit. | — | web_article | asana billing proration rules | 1x of 3 | |
asana enterprise deactivate dormant user seats guide REFORMULATION | Google ↗ AI Mode ↗ | Locate the official documentation for managing inactive member licenses. | — | how_to_steps | deactivating inactive asana users | 1x of 3 | |
find dormant accounts asana admin console IMPLICIT | Google ↗ AI Mode ↗ | The user needs to identify which users are actually dormant before they can revoke their seats. | — | web_article | identifying dormant user accounts | 1x of 3 | |
how to identify dormant unassigned users asana admin console IMPLICIT | Google ↗ AI Mode ↗ | The user needs to know how to find out *who* the dormant users are before they can revoke them. | — | how_to_steps | identifying dormant user accounts | 1x of 3 | |
asana billing policy proration when removing seats enterprise RELATED | Google ↗ AI Mode ↗ | Understand if deleting users mid-cycle results in an immediate refund or prorated credit on the current invoice. | — | faq_page | asana billing proration rules | 1x of 3 | |
asana license management vs standard user removal cost savings COMPARATIVE | Google ↗ AI Mode ↗ | The user wants to compare simple deactivation versus full seat deletion to maximize financial savings. | — | comparison_table | optimizing saas license costs | 1x of 3 | |
asana vs monday.com user provisioning and seat management pricing COMPARATIVE | Google ↗ AI Mode ↗ | The user is exploring how other enterprise tools handle license billing and seat adjustments. | — | comparison_table | enterprise renewal and refunds | 1x of 3 | |
how do unassigned seats affect asana enterprise renewal price RELATED | Google ↗ AI Mode ↗ | Learn the long-term billing implications of reducing user counts versus keeping them as unassigned seats. | — | web_article | enterprise renewal and refunds | 1x of 3 | |
asana enterprise user management console api automation ENTITY EXPANSION | Google ↗ AI Mode ↗ | The user is exploring programmatic or automated ways to manage and revoke enterprise seats at scale. | — | api_reference | admin console user management | 1x of 3 | |
asana enterprise admin console features user management provisioning scim ENTITY EXPANSION | Google ↗ AI Mode ↗ | The user wants to explore advanced enterprise administrative features like automated provisioning. | — | product_spec_sheet | admin console user management | 1x of 3 | |
what happens to project data when you remove an asana user IMPLICIT | Google ↗ AI Mode ↗ | Ensure that deleting dormant accounts will not cause loss of important tasks or project ownership. | — | faq_page | deactivating inactive asana users | 1x of 3 | |
managing enterprise user licenses to reduce SaaS waste PERSONALIZED | Google ↗ AI Mode ↗ | The user seeks broader organizational strategies for identifying and pruning unused software licenses. | — | pdf_whitepaper | optimizing saas license costs | 1x of 3 | |
best practices for enterprise saas license optimization and seat reduction PERSONALIZED | Google ↗ AI Mode ↗ | The user wants professional guidance on managing software licenses efficiently at an organizational level. | — | buyers_guide | optimizing saas license costs | 1x of 3 | |
can you get a refund for unused asana licenses mid month IMPLICIT | Google ↗ AI Mode ↗ | Determine if the user's immediate goal of saving money on this month's invoice is even technically possible. | — | web_article | optimizing saas license costs | 1x of 3 | |
asana deactivation vs deletion difference billing REFORMULATION | Google ↗ AI Mode ↗ | The user needs clarification on whether deactivating a user stops billing for that seat immediately. | — | glossary/definition | deactivation versus deletion billing | 1x of 3 | |
asana deactivate user vs delete user difference billing REFORMULATION | Google ↗ AI Mode ↗ | The user wants to know the exact distinction between deactivation and deletion regarding active billing seat counts. | — | faq_page | deactivation versus deletion billing | 1x of 3 | |
asana enterprise vs business user removal difference COMPARATIVE | Google ↗ AI Mode ↗ | Check if enterprise tier license management has different rules compared to lower subscription plans. | — | comparison_table | deactivation versus deletion billing | 1x of 3 | |
asana enterprise plan prorated billing rules for seat removal RELATED | Google ↗ AI Mode ↗ | The user wants the exact contractual terms regarding enterprise seat reductions and invoice adjustments. | — | pricing_page | asana billing proration rules | 1x of 3 | |
asana enterprise license contract terms billing cycle adjustment RELATED | Google ↗ AI Mode ↗ | The user wants to know if enterprise contracts allow seat downgrades mid-term or only at renewal. | — | pdf_whitepaper | deactivation versus deletion billing | 1x of 3 | |
deactivating vs removing users in asana admin console COMPARATIVE | Google ↗ AI Mode ↗ | Understand the difference between temporary deactivation and permanent removal regarding billing impact. | — | web_article | deactivating inactive asana users | 1x of 3 | |
how to audit member activity logs in asana enterprise IMPLICIT | Google ↗ AI Mode ↗ | The user wants to pull user activity logs to legally and accurately determine dormancy thresholds. | — | checklist | auditing member activity logs | 1x of 3 | |
how to run user activity report in asana admin console IMPLICIT | Google ↗ AI Mode ↗ | The user needs to pull data on login timestamps and activity metrics to classify dormancy. | — | how_to_steps | admin console user management | 1x of 3 | |
asana admin console license management tools ENTITY EXPANSION | Google ↗ AI Mode ↗ | Explore all available tools in the admin console for auditing member activity. | — | product_spec_sheet | admin console user management | 1x of 3 | |
best practices for auditing saas seats before renewal or billing cycle ENTITY EXPANSION | Google ↗ AI Mode ↗ | The user wants to learn industry-standard workflows for periodic license audits to prevent overpaying. | — | web_article | asana billing proration rules | 1x of 3 | |
manage member seats and billing in asana console REFORMULATION | Google ↗ AI Mode ↗ | The user is looking for official documentation on managing member seats and billing. | — | faq_page | admin console user management | 1x of 3 | |
asana enterprise member provisioning audit logs ENTITY EXPANSION | Google ↗ AI Mode ↗ | Find out how to identify which users are actually dormant using system audit data. | — | how_to_steps | auditing member activity logs | 1x of 3 | |
asana admin console walkthrough video user management RELATED | Google ↗ AI Mode ↗ | The user wants a visual demonstration of the Asana admin console layout for managing seats. | — | tutorial_video/transcript | admin console user management | 1x of 3 | |
asana api deactivating users in bulk python script ENTITY EXPANSION | Google ↗ AI Mode ↗ | The user wants to automate seat revocation if there are hundreds of dormant users. | — | code_samples/docs | deactivating inactive asana users | 1x of 3 | |
how to optimize saas license costs asana enterprise PERSONALIZED | Google ↗ AI Mode ↗ | Find best practices for ongoing software license spend management within Asana. | — | buyers_guide | optimizing saas license costs | 1x of 3 | |
calculating asana license ROI and seat optimization PERSONALIZED | Google ↗ AI Mode ↗ | Determine formulas or methods to evaluate the financial return of active versus inactive seats. | — | calculator/tool | enterprise renewal and refunds | 1x of 3 | |
asana community discussion on reducing enterprise seat count mid subscription ENTITY EXPANSION | Google ↗ AI Mode ↗ | The user wants real-world experiences from other enterprise admins regarding Asana's billing flexibility. | — | forum/qna | enterprise renewal and refunds | 1x of 3 | |
can enterprise admins get credits for reduced asana seats RELATED | Google ↗ AI Mode ↗ | The user wants to verify if cutting seats results in immediate invoice credits. | — | forum/qna | enterprise renewal and refunds | 1x of 3 |
Passes
Does another pass still surface new queries? A flattening curve means the fan-out has stabilised.
| Model | Pass | Target | Generated | Seconds | Tokens (in / out) | Notes |
|---|---|---|---|---|---|---|
| gemini-3.5-flash-lite | 1 | 12 | 12 | — | 925 / 1,396 | |
| gemini-3.5-flash-lite | 2 | 12 | 12 | — | 925 / 1,445 | |
| gemini-3.5-flash-lite | 3 | 12 | 12 | — | 925 / 1,457 |