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What are the real world cost implications of switching our customer service chatbot from Dialogflow CX to a custom RAG pipeline built on Claude 35 Sonnet

ChatGPTgpt-63 queries10/31/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
What are the real world cost implications of switching our customer service chatbot from Dialogflow CX to a custom RAG pipeline built on Claude 35 Sonnet
3 real searches · 1 real-search pass
Dialogflow CX pricing per request current 2026 Google Cloud official pricingGoogle ↗
OBSERVEDOther / navigational
Anthropic Claude 3.5 Sonnet API pricing input output tokens availability 2026 officialGoogle ↗
OBSERVEDOther / navigational
Claude 3.5 Sonnet model deprecation retirement API official AnthropicGoogle ↗
OBSERVEDReason

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (3)
Short factOther / navigational67%ComparisonConsequenceReason33%DefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model). 3 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT3 real searches · gpt-6
Dialogflow CX pricing per request current 2026 Google Cloud official pricing Google ↗
Anthropic Claude 3.5 Sonnet API pricing input output tokens availability 2026 official Google ↗
Claude 3.5 Sonnet model deprecation retirement API official Anthropic Google ↗
  1. Model deprecations · docs.anthropic.com
  2. Conversational Agents pricing · cloud.google.com
  3. Pricing · platform.claude.com

Queries

3 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Dialogflow CX pricing per request current 2026 Google Cloud official pricing
OBSERVED
Google ↗
AI Mode ↗
—Other / navigational——1x
of 1
Anthropic Claude 3.5 Sonnet API pricing input output tokens availability 2026 official
OBSERVED
Google ↗
AI Mode ↗
—Other / navigational——1x
of 1
Claude 3.5 Sonnet model deprecation retirement API official Anthropic
OBSERVED
Google ↗
AI Mode ↗
—Reason——1x
of 1