Can you check what current users are saying about Smartsheet customer support because our formulas keep breaking and nobody answers
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can you check what current users are saying about Smartsheet customer support because our formulas keep breaking and nobody answers
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Smartsheet customer support reviews user experiences 2026 support response times formulas breaking Reddit Google ↗
site:reddit.com/r/Smartsheet customer support support ticket response formulas broken Google ↗
- Horrible Service · reddit.com
- What on earth happened to Smartsheet support? · reddit.com
- Support is near worthless · reddit.com
- Smartsheet Is Slowly Killing Itself And Apparently Learning Nothing · reddit.com
- Smartsheet Reviews | Read Customer Service Reviews of www.smartsheet.com · trustpilot.com
- Page 2 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons · capterra.com
- Smartsheet Support · smartsheet.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Smartsheet customer support reviews user experiences 2026 support response times formulas breaking Reddit OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
site:reddit.com/r/Smartsheet customer support support ticket response formulas broken OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |