Real ChatGPT answer · index seedxI5MGKtmMQEcompleteB2B software · AI and automation toolshowto

Why is my custom internal chatbot hallucinating outdated product specs even though the correct PDF manuals are indexed in our vector database, and how do I fix the retrieval step?

ChatGPTgpt-61 query11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
Why is my custom internal chatbot hallucinating outdated product specs even though the correct PDF manuals are indexed in our vector database, and how do I fix the retrieval step?
1 real search · 1 real-search pass
RAG retrieval outdated documents metadata filtering hybrid search reranking contextual retrieval official documentationGoogle ↗
OBSERVEDOther / navigational

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (1)
Short factOther / navigational100%ComparisonConsequenceReasonDefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT1 real searches · gpt-6
RAG retrieval outdated documents metadata filtering hybrid search reranking contextual retrieval official documentation Google ↗

Queries

1 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
RAG retrieval outdated documents metadata filtering hybrid search reranking contextual retrieval official documentation
OBSERVED
Google ↗
AI Mode ↗
—Other / navigational——1x
of 1