Real ChatGPT answer · index seedx3CReXby5UccompleteB2B software · customer support softwareinformational

What are the supported custom field data types in Zendesk and can I convert a dropdown into a multi select field without losing historical data?

ChatGPTgpt-62 queries10/31/2026
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SEED QUERY
What are the supported custom field data types in Zendesk and can I convert a dropdown into a multi select field without losing historical data?
2 real searches · 1 real-search pass
Zendesk custom ticket field data types dropdown multiselect convert historical dataGoogle ↗
OBSERVED
Zendesk support custom field types dropdown multi-select field documentationGoogle ↗
OBSERVED

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Classifying 2 queries…

Searches and sources

ChatGPT2 real searches · gpt-6
Zendesk custom ticket field data types dropdown multiselect convert historical data Google ↗
Zendesk support custom field types dropdown multi-select field documentation Google ↗
  1. About custom fields and custom field types · support.zendesk.com
  2. Ticket Fields · developer.zendesk.com
  3. Custom Object Fields · developer.zendesk.com
  4. Creating and updating tickets · developer.zendesk.com
  5. Understanding how custom ticket field options and associated tags interact · support.zendesk.com
  6. Reporting with custom fields · support.zendesk.com

Queries

2 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Zendesk custom ticket field data types dropdown multiselect convert historical data
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1
Zendesk support custom field types dropdown multi-select field documentation
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1