What went wrong with my OpenAI custom internal chatbot when it started hallucinating answers from outdated company handbook files?
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What went wrong with my OpenAI custom internal chatbot when it started hallucinating answers from outdated company handbook files?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 2 queries…
Searches and sources
ChatGPT2 real searches · gpt-6
site:platform.openai.com/docs file search vector stores metadata filtering chunking retrieval OpenAI Google ↗
site:help.openai.com custom GPT knowledge files update remove outdated files OpenAI Google ↗
- Creating and editing GPTs · help.openai.com
- Troubleshooting GPTs · help.openai.com
- Uploading files and audio to ChatGPT · help.openai.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
site:platform.openai.com/docs file search vector stores metadata filtering chunking retrieval OpenAI OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
site:help.openai.com custom GPT knowledge files update remove outdated files OpenAI OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |