Real ChatGPT answer · index seedwV93HQYCtY8completeTelecom and utilities · electricity providersbrand

What are the current customer satisfaction ratings for Dominion Energy compared to other major utility providers in the mid-Atlantic region.

ChatGPTgpt-62 queries11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
What are the current customer satisfaction ratings for Dominion Energy compared to other major utility providers in the mid-Atlantic region.
2 real searches · 1 real-search pass
2025 2026 electric utility residential customer satisfaction rankings Dominion Energy Virginia Pepco BGE PPL J.D. Power Mid-Atlantic scoresGoogle ↗
OBSERVEDReason
2025 American Customer Satisfaction Index electric utility industry scores Dominion Energy utility providers mid-AtlanticGoogle ↗
OBSERVEDReason

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (2)
Short factOther / navigationalComparisonConsequenceReason100%DefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model). 1 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT2 real searches · gpt-6
2025 2026 electric utility residential customer satisfaction rankings Dominion Energy Virginia Pepco BGE PPL J.D. Power Mid-Atlantic scores Google ↗
2025 American Customer Satisfaction Index electric utility industry scores Dominion Energy utility providers mid-Atlantic Google ↗
  1. Electric Investor-Owned Utilities · theacsi.com
  2. Press Release Energy Utilities Study 2026 · theacsi.com
  3. Energy Utilities · theacsi.com
  4. jdpower.com · jdpower.com

Queries

2 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
2025 2026 electric utility residential customer satisfaction rankings Dominion Energy Virginia Pepco BGE PPL J.D. Power Mid-Atlantic scores
OBSERVED
Google ↗
AI Mode ↗
—Reason——1x
of 1
2025 American Customer Satisfaction Index electric utility industry scores Dominion Energy utility providers mid-Atlantic
OBSERVED
Google ↗
AI Mode ↗
—Reason——1x
of 1