I am trying to cancel my Max subscription before the annual renewal hits, but the retention menu is confusing me. Can you walk me through the exact steps on the desktop web interface?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
I am trying to cancel my Max subscription before the annual renewal hits, but the retention menu is confusing me. Can you walk me through the exact steps on the desktop web interface?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Max help cancel subscription desktop web interface manage subscription cancel annual renewal retention offers Google ↗
site:help.max.com cancel subscription billed through Max website subscription Google ↗
- Max.com · max.com
- HBO Max | Everything you need to manage your HBO Max subscription billed through WarnerMedia Direct. · help.hbomax.com
- HBO Max | Everything you need to know about cancelling your HBO Max subscription. · help.hbomax.com
- How to cancel your Max subscription · digitaltrends.com
- Max cancellation help · help.max.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Max help cancel subscription desktop web interface manage subscription cancel annual renewal retention offers OBSERVED | Google ↗ AI Mode ↗ | — | Other / navigational | — | — | 1x of 1 | |
site:help.max.com cancel subscription billed through Max website subscription OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 |