Real ChatGPT answer · index seedvcHAKsdrKBocompleteTelecom and utilities · switching providerscomparison
I need a direct comparison between Eversource and National Grid for electricity rates and customer satisfaction in Massachusetts.
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
I need a direct comparison between Eversource and National Grid for electricity rates and customer satisfaction in Massachusetts.
3 real searches · 1 real-search pass
Massachusetts Eversource residential basic service rate November 2026 National Grid residential basic service rate November 2026 officialGoogle ↗
OBSERVEDShort fact
Massachusetts Eversource National Grid electricity customer satisfaction complaints rankings 2025 2026Google ↗
OBSERVEDReason
Eversource Massachusetts electric delivery rates residential 2026 National Grid Massachusetts electric delivery rates residential 2026Google ↗
OBSERVEDComparison
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 2 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
Massachusetts Eversource residential basic service rate November 2026 National Grid residential basic service rate November 2026 official Google ↗
Massachusetts Eversource National Grid electricity customer satisfaction complaints rankings 2025 2026 Google ↗
Eversource Massachusetts electric delivery rates residential 2026 National Grid Massachusetts electric delivery rates residential 2026 Google ↗
- MA Electric Rates: Eversource, National Grid, Unitil · rooftoppowerco.com
- NSTAR ELECTRIC COMPANY · eversource.com
- Service Rates | Bills, Meters & Rates · nationalgridus.com
- Electric Investor-Owned Utilities · theacsi.com
- Press Release Energy Utilities Study 2026 · theacsi.com
- 2025 U.S. Electric Utility Residential Customer Satisfaction Study · jdpower.com
- Massachusetts DPU – Official electric rates and tariffs · mass.gov
- Eversource – Rates and tariffs · eversource.com
- National Grid – Massachusetts service rates · nationalgridus.com
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Massachusetts Eversource residential basic service rate November 2026 National Grid residential basic service rate November 2026 official OBSERVED | Google ↗ AI Mode ↗ | — | Short fact | — | — | 1x of 1 | |
Massachusetts Eversource National Grid electricity customer satisfaction complaints rankings 2025 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Eversource Massachusetts electric delivery rates residential 2026 National Grid Massachusetts electric delivery rates residential 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Comparison | — | — | 1x of 1 |