Real ChatGPT answer · index seedvAMtOZpv8R0completeRetail and ecommerce · returns and shipping policiescomparison
If a fragile kitchen appliance arrives broken from Williams Sonoma versus Sur La Table, whose damaged item replacement request is more customer-friendly?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
If a fragile kitchen appliance arrives broken from Williams Sonoma versus Sur La Table, whose damaged item replacement request is more customer-friendly?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Williams Sonoma damaged item arrived broken replacement policy report damage delivery 2026 Google ↗
Sur La Table damaged item arrived broken replacement policy report damage delivery 2026 Google ↗
- Sur La Table Returns & Exchanges · surlatable.com
- Customer Service · williams-sonoma.com
- Sur La Table Reviews | Read Customer Service Reviews of www.surlatable.com · trustpilot.com
- Williams Sonoma,Inc./West Elm e-commerce | BBB Complaints · bbb.org
- Sur La Table Reviews | Read Customer Service Reviews of www.surlatable.com · trustpilot.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Williams Sonoma damaged item arrived broken replacement policy report damage delivery 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Sur La Table damaged item arrived broken replacement policy report damage delivery 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |