Real ChatGPT answer · index seedvAEbJa91F9ccompleteB2B software · customer support softwarecommercial
Can you compare the total cost of ownership between Zendesk and Freshdesk for a team of twenty agents including hidden fees for ticket routing rules
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can you compare the total cost of ownership between Zendesk and Freshdesk for a team of twenty agents including hidden fees for ticket routing rules
3 real searches · 1 real-search pass
Zendesk Freshdesk pricing 2026 ticket routing fees add-ons 20 agents comparisonGoogle ↗
OBSERVEDComparison
Zendesk pricing plans 2026 agent per month routing skills based routing add-ons fees officialGoogle ↗
OBSERVEDOther / navigational
Freshdesk pricing plans 2026 agent per month ticket assignment routing automation officialGoogle ↗
OBSERVEDReason
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 2 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
Zendesk Freshdesk pricing 2026 ticket routing fees add-ons 20 agents comparison Google ↗
Zendesk pricing plans 2026 agent per month routing skills based routing add-ons fees official Google ↗
Freshdesk pricing plans 2026 agent per month ticket assignment routing automation official Google ↗
- Freshdesk vs Zendesk: Pricing and Features Compared · keeping.com
- Freshdesk Omni Customer Support Software Pricing & Plans · freshworks.com
- Zendesk Pricing Plans · zendesk.com
- About Zendesk product add-ons · support.zendesk.com
- Zendesk Contact Center Pricing · zendesk.com
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Zendesk Freshdesk pricing 2026 ticket routing fees add-ons 20 agents comparison OBSERVED | Google ↗ AI Mode ↗ | — | Comparison | — | — | 1x of 1 | |
Zendesk pricing plans 2026 agent per month routing skills based routing add-ons fees official OBSERVED | Google ↗ AI Mode ↗ | — | Other / navigational | — | — | 1x of 1 | |
Freshdesk pricing plans 2026 agent per month ticket assignment routing automation official OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |