How do direct-to-consumer telehealth companies manage emergency escalation protocols if a patient expresses severe suicidal ideation during a chat session?
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
How do direct-to-consumer telehealth companies manage emergency escalation protocols if a patient expresses severe suicidal ideation during a chat session?
3 real searches · 1 real-search pass
telehealth suicide risk emergency protocol patient location emergency contact 911 clinician guidance United StatesGoogle ↗
OBSERVED
HHS HIPAA disclose information serious and imminent threat suicide emergency responders guidanceGoogle ↗
OBSERVED
988 Lifeline policy imminent risk emergency services suicide crisis guidanceGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 3 queries…
Searches and sources
ChatGPT3 real searches · gpt-6
telehealth suicide risk emergency protocol patient location emergency contact 911 clinician guidance United States Google ↗
HHS HIPAA disclose information serious and imminent threat suicide emergency responders guidance Google ↗
988 Lifeline policy imminent risk emergency services suicide crisis guidance Google ↗
- Creating an emergency plan · telehealth.hhs.gov
- Creating an emergency plan for telebehavioral health · telehealth.hhs.gov
- Best Practices · 988lifeline.org
- 988 Suicide & Crisis Lifeline Suicide Safety Policy · 988lifeline.org
- Where the HIPAA Privacy Rule applies, does it permit a health care provider to disclose protected health information (PHI) about a patient to law enforcement, family members, or others if the provider believes the patient presents a serious danger to self or others? · hhs.gov
- What constitutes a “serious and imminent” threat that would permit a health care provider to disclose PHI to prevent harm to the patient, another person, or the public without the patient’s authorization or permission? · hhs.gov
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
telehealth suicide risk emergency protocol patient location emergency contact 911 clinician guidance United States OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
HHS HIPAA disclose information serious and imminent threat suicide emergency responders guidance OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
988 Lifeline policy imminent risk emergency services suicide crisis guidance OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |