Real ChatGPT answer · index seedsK11F79cGFgcompleteB2B software · customer support softwareinformational
Why are Retently NPS survey triggers ignoring the time-delay rule we set up for resolved support tickets, causing surveys to go out instantly?
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Why are Retently NPS survey triggers ignoring the time-delay rule we set up for resolved support tickets, causing surveys to go out instantly?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 2 queries…
Searches and sources
ChatGPT2 real searches · gpt-6
Retently help center NPS survey trigger delay resolved support tickets time delay automation Google ↗
Retently Zendesk integration survey delay ticket solved trigger send survey after delay Google ↗
- Retently · helpcenter.gorgias.com
- Retently CSAT Surveys & Agent Scorecards via Zendesk Integration · retently.com
- Email Surveys: Send NPS, CSAT and CES Surveys by Email · retently.com
- Retently API Documentation · retently.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Retently help center NPS survey trigger delay resolved support tickets time delay automation OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
Retently Zendesk integration survey delay ticket solved trigger send survey after delay OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |