Real ChatGPT answer · index seedqySBd8ANLTAcompleteFinance and banking · retirement accountsbrand

Bank of America keeps promoting their Merrill Edge preferred rewards program for my IRA rollover, but what are the actual customer complaints about their customer service wait times?

ChatGPTgpt-61 query10/31/2026
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The searches the AI actually ran for this prompt.

SEED QUERY
Bank of America keeps promoting their Merrill Edge preferred rewards program for my IRA rollover, but what are the actual customer complaints about their customer service wait times?
1 real search · 1 real-search pass
Merrill Edge customer service wait times complaints phone hold times Reddit 2025 2026Google ↗
OBSERVED

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

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Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

Classifying 1 queries…

Searches and sources

ChatGPT1 real searches · gpt-6
Merrill Edge customer service wait times complaints phone hold times Reddit 2025 2026 Google ↗

Queries

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Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Merrill Edge customer service wait times complaints phone hold times Reddit 2025 2026
OBSERVED
Google ↗
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