Why are my drift chatbot routing rules ignoring custom field data, and what is the exact fix so leads get assigned to the right account executives?
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The searches the AI actually ran for this prompt.
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Why are my drift chatbot routing rules ignoring custom field data, and what is the exact fix so leads get assigned to the right account executives?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
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Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Drift chatbot playbook routing rules custom fields lead assignment account executive custom field data troubleshooting OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
Salesloft Drift custom field routing rules playbooks audience routing assignment documentation OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |