Can you explain how to configure round-robin assignment rules for incoming messages in Front shared inbox while respecting individual agent capacity limits?
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Can you explain how to configure round-robin assignment rules for incoming messages in Front shared inbox while respecting individual agent capacity limits?
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Front shared inbox round robin assignment rules agent capacity limits workload management assignment rules documentationGoogle ↗
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Front shared inbox round robin assignment rules agent capacity limits workload management assignment rules documentation Google ↗
- Use load balancing rules to automatically balance your team’s workload · help.front.com
- Load Balance w/ Round Robin Feature · community.front.com
- Common routing and triaging rules · help.front.com
- Load Balancing · community.front.com