What are the main problems users report when buying movie event passes through Ticketmaster?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What are the main problems users report when buying movie event passes through Ticketmaster?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 1 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Ticketmaster movie event passes customer complaints problems fees access refunds barcode transfer reviews Google ↗
Ticketmaster movie screening event pass issues users report duplicate tickets app entry refund fees Google ↗
- [Removed] · reddit.com
- Frustrated with NYFF Ticket Redemption: No Help Available! · reddit.com
- Ticketmaster Reviews (From First-hand Experiences) · consumeraffairs.com
- Trouble with Purchasing · reddit.com
- Potential fix for glitch · reddit.com
- mandatory fees. Ticketmaster revealed the total Ticket price, inclusive of those mandatory fees, to District Consumers at the checkout page unless the Consumer selected to view the price inclusive of fees via their filter settings.¹ The District alleges that this practice constituted what the District refers to as “drip pricing.” · oag.dc.gov
- Standard Purchase Policy · help.ticketmaster.com
- How do I request a refund? · help.ticketmaster.com
- How do I know if my order is eligible for refunds? · help.ticketmaster.com
- Ticketmaster Transfer Problems Hit Fans Across U.S. · ticketnews.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Ticketmaster movie event passes customer complaints problems fees access refunds barcode transfer reviews OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Ticketmaster movie screening event pass issues users report duplicate tickets app entry refund fees OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 |