Real ChatGPT answer · index seedlkgDzCrhBdscompleteB2B software · customer support softwarehowto

How do I retrain the Drift AI chatbot to improve its accuracy on shipping and return policies

ChatGPTgpt-61 query10/31/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
How do I retrain the Drift AI chatbot to improve its accuracy on shipping and return policies
1 real search · 1 real-search pass
Drift chatbot knowledge base train AI chatbot update shipping return policies documentation Drift AIGoogle ↗
OBSERVEDOther / navigational

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (1)
Short factOther / navigational100%ComparisonConsequenceReasonDefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT1 real searches · gpt-6
Drift chatbot knowledge base train AI chatbot update shipping return policies documentation Drift AI Google ↗
  1. Drift · help.salesloft.com
  2. Drift · help.salesloft.com
  3. Drift · help.salesloft.com
  4. Drift · clari.my.site.com

Queries

1 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Drift chatbot knowledge base train AI chatbot update shipping return policies documentation Drift AI
OBSERVED
Google ↗
AI Mode ↗
—Other / navigational——1x
of 1