Why do interactive email elements fail in Outlook and what fallback options should I use instead
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Why do interactive email elements fail in Outlook and what fallback options should I use instead
1 real search · 1 real-search pass
Microsoft Outlook HTML email CSS support Word rendering engine interactive email AMP support fallback buttons forms animationsGoogle ↗
OBSERVEDComparison
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (1)
Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT1 real searches · gpt-6
Microsoft Outlook HTML email CSS support Word rendering engine interactive email AMP support fallback buttons forms animations Google ↗
- Troubleshoot Email Rendering in Customer Insights - Journeys - Dynamics 365 Customer Insights · learn.microsoft.com
- HTML email development best practices · email.digital.nsw.gov.au
- Common Outlook FAQs | Knak · help.knak.io
- Outlook Email Rendering Issues and How to Solve Them · litmus.com