Real ChatGPT answer · index seedkB0py1t05xocompleteTelecom and utilities · electricity providerscomparison
Can you compare FirstEnergy customer support wait times with Duke Energy because I work all day and hate sitting on hold.
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can you compare FirstEnergy customer support wait times with Duke Energy because I work all day and hate sitting on hold.
3 real searches · 1 real-search pass
FirstEnergy Duke Energy customer service wait times call center hours customer support 2026Google ↗
OBSERVEDShort fact
FirstEnergy customer service phone wait time hold times customer support 2026Google ↗
OBSERVEDShort fact
Duke Energy customer service phone wait time hold times customer support 2026Google ↗
OBSERVEDShort fact
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 3 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
FirstEnergy Duke Energy customer service wait times call center hours customer support 2026 Google ↗
FirstEnergy customer service phone wait time hold times customer support 2026 Google ↗
Duke Energy customer service phone wait time hold times customer support 2026 Google ↗
- FirstEnergy Customer Service Phone Number 800-686-0021: Call Support · gethuman.com
- Duke Energy (OH & KY) Customer Service Phone Number 800-544-6900: Call Support · gethuman.com
- Phone Numbers & Business Hours · firstenergycorp.com
- Contact Us · firstenergycorp.com
- FirstEnergy Corp. | BBB Complaints · bbb.org
- Duke Energy (NC & SC) Customer Service Phone Number 800-777-9898: Call Support · gethuman.com
- Duke Energy Customer Service Phone Number 1-800-488-3853, Email, Help Center · duke-energy.pissedconsumer.com
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
FirstEnergy Duke Energy customer service wait times call center hours customer support 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Short fact | — | — | 1x of 1 | |
FirstEnergy customer service phone wait time hold times customer support 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Short fact | — | — | 1x of 1 | |
Duke Energy customer service phone wait time hold times customer support 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Short fact | — | — | 1x of 1 |