Real ChatGPT answer · index seedkAAyMF7H0WUcompleteB2B software · customer support softwareinformational
How do I benchmark our Delighted customer satisfaction scores against industry averages for SaaS companies as of this quarter?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
How do I benchmark our Delighted customer satisfaction scores against industry averages for SaaS companies as of this quarter?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 2 queries…
Searches and sources
ChatGPT2 real searches · gpt-6
2026 SaaS customer satisfaction benchmarks NPS CSAT CES industry average 2026 Q4 Google ↗
Delighted benchmark NPS SaaS industry average customer satisfaction benchmark report Google ↗
- CSAT NPS CES Benchmarks for SaaS Support 2026 · happysupport.ai
- SaaS NPS Benchmarks for Top Software Companies · customergauge.com
- Net Promoter® & Customer Experience Benchmarks · customergauge.com
- Average NPS by Industry in 2026 · npsbench.com
- 2026 CSAT & NPS Benchmarks · simplesat.io
- NPS Projects · help.delighted.com
- CSAT Projects · help.delighted.com
- Selecting your Primary CX Metric Question · help.delighted.com
- Quarterly Business Reviews with Delighted CX · help.delighted.com
- Module 6: Reporting on and editing feedback · help.delighted.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
2026 SaaS customer satisfaction benchmarks NPS CSAT CES industry average 2026 Q4 OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
Delighted benchmark NPS SaaS industry average customer satisfaction benchmark report OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |