Real ChatGPT answer · index seedk5UZ8JjGuYQcompleteTelecom and utilities · electricity providerscommercial
What are the best strategies for dealing with Duke Energy customer service when disputing an unexpectedly high commercial electricity bill?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What are the best strategies for dealing with Duke Energy customer service when disputing an unexpectedly high commercial electricity bill?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Duke Energy business billing dispute high bill meter test commercial customer billing complaint official Google ↗
Duke Energy commercial customer service billing dispute payment arrangement complaint state utility commission official Google ↗
- Electric Customers' Bill of Rights · puco.ohio.gov
- Utility Service Roadmap · psc.ky.gov
- IURC: Are you a utility customer? · secure.in.gov
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Duke Energy business billing dispute high bill meter test commercial customer billing complaint official OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Duke Energy commercial customer service billing dispute payment arrangement complaint state utility commission official OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |