Can you explain the technical mechanics of integrating Zendesk ticket statuses directly into Salesforce custom objects using platform events?
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Can you explain the technical mechanics of integrating Zendesk ticket statuses directly into Salesforce custom objects using platform events?
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Zendesk webhooks triggers ticket updates documentation Salesforce platform events publish REST API platform event trigger documentationGoogle ↗
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Zendesk webhooks triggers ticket updates documentation Salesforce platform events publish REST API platform event trigger documentation Google ↗
- Creating and monitoring webhooks · developer.zendesk.com
- About Zendesk triggers and how they work · support.zendesk.com
- Ticket events · developer.zendesk.com
- Webhook event types · developer.zendesk.com
- Subscribe to Platform Event Notifications with Apex Triggers | Platform Events Developer Guide | Platform Events Developer Guide · developer.salesforce.com
- Considerations for Publishing and Subscribing to Platform Events with Apex and APIs | Platform Events Developer Guide | Platform Events Developer Guide · developer.salesforce.com
- Enterprise Messaging Platform Events | Platform Events Developer Guide | Platform Events Developer Guide · developer.salesforce.com
- Creating webhooks to interact with third-party systems · support.zendesk.com
- Setting up ticket sync from Zendesk to Salesforce · support.zendesk.com
- Setting up ticket sync from Zendesk to Salesforce · support.zendesk.com