We got slammed with a terrible Trustpilot review about our billing practices last night, what is the exact step by step crisis response plan we need right now?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
We got slammed with a terrible Trustpilot review about our billing practices last night, what is the exact step by step crisis response plan we need right now?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Trustpilot official business guidance responding to negative reviews report review policy business billing complaints Google ↗
FTC official business guidance billing errors recurring subscriptions refunds consumer complaints Google ↗
- Engage with your reviewers · help.trustpilot.com
- Guidelines for businesses · corporate.trustpilot.com
- Guidelines for businesses · corporate.trustpilot.com
- What happens after businesses flag reviews? · help.trustpilot.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Trustpilot official business guidance responding to negative reviews report review policy business billing complaints OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
FTC official business guidance billing errors recurring subscriptions refunds consumer complaints OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |