Does Gladly omni-channel conversation history allow me to export all our customer records to an Excel spreadsheet if we decide to cancel our subscription?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Does Gladly omni-channel conversation history allow me to export all our customer records to an Excel spreadsheet if we decide to cancel our subscription?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Gladly export customer records conversation history data export Excel cancel subscription data portability Google ↗
Gladly help center export conversations customers CSV data export account termination Google ↗
- API Export Tool (Beta Feature) · help.gladly.com
- Gladly API · developer.gladly.com
- Export Conversation Transcripts · help.gladly.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Gladly export customer records conversation history data export Excel cancel subscription data portability OBSERVED | Google ↗ AI Mode ↗ | — | Instruction | — | — | 1x of 1 | |
Gladly help center export conversations customers CSV data export account termination OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 |