Real ChatGPT answer · index seedgACxKG68WuscompleteTelecom and utilities · water and gas utilitiescomparison
Compare the residential customer support response times for Duke Energy versus Dominion Energy during major storm outages based on recent regulatory filings.
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The searches the AI actually ran for this prompt.
SEED QUERY
Compare the residential customer support response times for Duke Energy versus Dominion Energy during major storm outages based on recent regulatory filings.
2 real searches · 1 real-search pass
Duke Energy regulatory filing major storm outage customer service response time residential customers storm restoration calls response times 2024 2025Google ↗
OBSERVEDConsequence
Dominion Energy regulatory filing major storm outage customer service response time residential customers storm restoration calls response times 2024 2025Google ↗
OBSERVEDConsequence
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 1 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Duke Energy regulatory filing major storm outage customer service response time residential customers storm restoration calls response times 2024 2025 Google ↗
Dominion Energy regulatory filing major storm outage customer service response time residential customers storm restoration calls response times 2024 2025 Google ↗
- duk-20241231 · sec.gov
- Duke Energy Florida files for costs associated with emergency activation and response following devastating 2024 hurricane season | Duke Energy · news.duke-energy.com
- 2025 Integrated Resource Plan for South Carolina · dominionenergy.com
- Rule R8-4A. CUSTOMER SATISFACTION METRICS AND AVERAGE RESPONSE TIME PERFORMANCE. · ncuc.gov
- 04 N.C. Admin. Code 11 R08-04A - CUSTOMER SATISFACTION METRICS AND AVERAGE RESPONSE TIME PERFORMANCE | State Regulations | US Law · law.cornell.edu
- BEFORE THE PUBLIC SERVICE COMMISSION OF SOUTH CA · dms.psc.sc.gov
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Duke Energy regulatory filing major storm outage customer service response time residential customers storm restoration calls response times 2024 2025 OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 | |
Dominion Energy regulatory filing major storm outage customer service response time residential customers storm restoration calls response times 2024 2025 OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 |