Real ChatGPT answer · index seedg2JvO1PsF3McompleteTelecom and utilities · water and gas utilitiescommercial
Can you help me compare the customer support options for Duke Energy to figure out whether calling the hotline or using their online chat is faster?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can you help me compare the customer support options for Duke Energy to figure out whether calling the hotline or using their online chat is faster?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Duke Energy customer service chat wait times phone hotline hours official 2026 Google ↗
Duke Energy customer service phone number live chat hours official support 2026 Google ↗
- Duke Energy Customer Service · duke-energy.com
- Media Hotline | Duke Energy · news.duke-energy.com
- KyPSC Case No. 2025-00248 · psc.ky.gov
- Duke Energy | Pay Your Duke Energy Bill for Free, See Your Cashback · deferit.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Duke Energy customer service chat wait times phone hotline hours official 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Short fact | — | — | 1x of 1 | |
Duke Energy customer service phone number live chat hours official support 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Short fact | — | — | 1x of 1 |