Real ChatGPT answer · index seedfdbhDsbwXhocompleteRetail and ecommerce · online marketplacesinformational
I received a damaged item from an online marketplace seller and they are refusing to refund my shipping costs, so what are my consumer rights today?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
I received a damaged item from an online marketplace seller and they are refusing to refund my shipping costs, so what are my consumer rights today?
3 real searches · 1 real-search pass
California consumer rights online purchase damaged goods refund original shipping return shipping law 2026Google ↗
OBSERVED
FTC online shopping damaged merchandise refund shipping costs seller return shipping rights United StatesGoogle ↗
OBSERVED
California Civil Code online marketplace damaged item refund shipping costs seller consumer protectionGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 3 queries…
Searches and sources
ChatGPT3 real searches · gpt-6
California consumer rights online purchase damaged goods refund original shipping return shipping law 2026 Google ↗
FTC online shopping damaged merchandise refund shipping costs seller return shipping rights United States Google ↗
California Civil Code online marketplace damaged item refund shipping costs seller consumer protection Google ↗
- California Commercial Code § 2608 (2025) :: 2025 California Code :: U.S. Codes and Statutes :: U.S. Law :: Justia · law.justia.com
- § 2-711. Buyer's Remedies in General; Buyer's Security Interest in Rejected Goods. | Uniform Commercial Code | US Law · law.cornell.edu
- California Commercial Code § 2607 (2025) :: 2025 California Code :: U.S. Codes and Statutes :: U.S. Law :: Justia · law.justia.com
- California Commercial Code section 2711 (2025) · california.public.law
- California Code, Commercial Code - COM § 2608 · codes.findlaw.com
- California Civil Code § 1723 (2025) :: 2025 California Code :: U.S. Codes and Statutes :: U.S. Law :: Justia · law.justia.com
- Refund Policies | State of California - Department of Justice · oag.ca.gov
- A-to-z Guarantee · digprjsurvey.amazon.com
- Buying From an Online Marketplace · consumer.ftc.gov
- Online Shopping · consumer.ftc.gov
- California Attorney General's Consumer Protection Division · oag.ca.gov
- Federal Trade Commission · reportfraud.ftc.gov
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
California consumer rights online purchase damaged goods refund original shipping return shipping law 2026 OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
FTC online shopping damaged merchandise refund shipping costs seller return shipping rights United States OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
California Civil Code online marketplace damaged item refund shipping costs seller consumer protection OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |