Real ChatGPT answer · index seedfGKo0Drsn7ccompleteTelecom and utilities · electricity providersbrand
Is Florida Power and Light actually a good company or do people living down there hate their service and customer support?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Is Florida Power and Light actually a good company or do people living down there hate their service and customer support?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
Florida Power & Light customer satisfaction reliability ratings J.D. Power 2025 complaints customer service Florida Google ↗
Florida Power & Light complaints customer service reviews Florida Public Service Commission 2024 2025 Google ↗
- Annual Distribution Reliability Report: FPL customers experienced lowest-ever frequency of outages in 2025 · newsroom.fpl.com
- J.D. Power 2025 U.S. Electric Utility Residentia · jdpower.com
- 2025 U.S. Electric Utility Residential Customer Satisfaction Study · jdpower.com
- Florida Power & Light Company (FPL) Reviews · trustpilot.com
- Docket No. 20250011-EI · floridapsc.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Florida Power & Light customer satisfaction reliability ratings J.D. Power 2025 complaints customer service Florida OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Florida Power & Light complaints customer service reviews Florida Public Service Commission 2024 2025 OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |