Why are my drift chatbot routing rules sending leads to the wrong queue and how do I fix this before my team meeting starts in twenty minutes
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Why are my drift chatbot routing rules sending leads to the wrong queue and how do I fix this before my team meeting starts in twenty minutes
1 real search · 1 real-search pass
Drift chatbot playbook routing rules conversation assignment team routing conditions fallback official documentationGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 1 queries…