why is our ai support chatbot ignoring the custom instructions we gave it and how do we fix that
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
why is our ai support chatbot ignoring the custom instructions we gave it and how do we fix that
1 real search · 1 real-search pass
AI chatbot custom instructions ignored prompt hierarchy developer system instructions knowledge retrieval context window troubleshooting official documentation OpenAIGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 1 queries…
Searches and sources
ChatGPT1 real searches · gpt-6
AI chatbot custom instructions ignored prompt hierarchy developer system instructions knowledge retrieval context window troubleshooting official documentation OpenAI Google ↗
- Prompt engineering · developers.openai.com
- Context management · openai.github.io
- Improving instruction hierarchy in frontier LLMs · openai.com
Queries
1 queries · click a column to sort