What are customers on Reddit saying about the difficulty of getting a human on the phone at Better Mortgage when problems arise?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What are customers on Reddit saying about the difficulty of getting a human on the phone at Better Mortgage when problems arise?
3 real searches · 1 real-search pass
site:reddit.com Better Mortgage customer service phone human representative problems call RedditGoogle ↗
OBSERVEDOther / navigational
site:reddit.com/r/Mortgages Better Mortgage can't get anyone on phone customer serviceGoogle ↗
OBSERVEDOther / navigational
site:reddit.com "Better.com" "phone" "customer service" mortgage RedditGoogle ↗
OBSERVEDOther / navigational
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 2 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
site:reddit.com Better Mortgage customer service phone human representative problems call Reddit Google ↗
site:reddit.com/r/Mortgages Better Mortgage can't get anyone on phone customer service Google ↗
site:reddit.com "Better.com" "phone" "customer service" mortgage Reddit Google ↗
- Read the discussion on Reddit · reddit.com
- Read the discussion on Reddit · reddit.com
- Read the discussion on Reddit · reddit.com
- Read the April 2023 discussion · reddit.com
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
site:reddit.com Better Mortgage customer service phone human representative problems call Reddit OBSERVED | Google ↗ AI Mode ↗ | — | Other / navigational | — | — | 1x of 1 | |
site:reddit.com/r/Mortgages Better Mortgage can't get anyone on phone customer service OBSERVED | Google ↗ AI Mode ↗ | — | Other / navigational | — | — | 1x of 1 | |
site:reddit.com "Better.com" "phone" "customer service" mortgage Reddit OBSERVED | Google ↗ AI Mode ↗ | — | Other / navigational | — | — | 1x of 1 |