Why did our insurer remove the multi-car discount from our commercial policy and what steps can I take to fix this billing error?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Why did our insurer remove the multi-car discount from our commercial policy and what steps can I take to fix this billing error?
2 real searches · 1 real-search pass
commercial auto insurance multi vehicle discount removed policy billing error insurer underwriting discount complaint Texas Department of Insurance commercial autoGoogle ↗
OBSERVEDReason
Texas Department of Insurance file complaint commercial insurance billing premium disputeGoogle ↗
OBSERVEDConsequence
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (2)
Classes come from the query-classifier (a local Laya model). 1 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT2 real searches · gpt-6
commercial auto insurance multi vehicle discount removed policy billing error insurer underwriting discount complaint Texas Department of Insurance commercial auto Google ↗
Texas Department of Insurance file complaint commercial insurance billing premium dispute Google ↗
- Get help with an insurance complaint · tdi.texas.gov
- Getting help with an insurance complaint · tdi.texas.gov
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
commercial auto insurance multi vehicle discount removed policy billing error insurer underwriting discount complaint Texas Department of Insurance commercial auto OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
Texas Department of Insurance file complaint commercial insurance billing premium dispute OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 |