The conditional zendesk ticket routing rules based on product tier stopped working entirely after we added custom ticket fields this morning.
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
The conditional zendesk ticket routing rules based on product tier stopped working entirely after we added custom ticket fields this morning.
1 real search · 1 real-search pass
Zendesk triggers custom ticket fields conditions order stop processing dropdown field values tags troubleshooting official documentationGoogle ↗
OBSERVED
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 1 queries…
Searches and sources
ChatGPT1 real searches · gpt-6
Zendesk triggers custom ticket fields conditions order stop processing dropdown field values tags troubleshooting official documentation Google ↗
- Understanding custom ticket fields in business rules and views · support.zendesk.com
- About custom fields and custom field types · support.zendesk.com
- About Zendesk triggers and how they work · support.zendesk.com
- Creating ticket triggers for automatic ticket updates and notifications · support.zendesk.com