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Can the Ada conversational bot handoff be programmed to transfer chats to our email inbox instead of another live chat software during the weekends?

ChatGPTgpt-61 query10/31/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
Can the Ada conversational bot handoff be programmed to transfer chats to our email inbox instead of another live chat software during the weekends?
1 real search · 1 real-search pass
Ada chatbot weekend handoff email inbox escalation configuration Ada supportGoogle ↗
OBSERVEDInstruction

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (1)
Short factOther / navigationalComparisonConsequenceReasonDefinitionInstruction100%Yes / no

Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT1 real searches · gpt-6
Ada chatbot weekend handoff email inbox escalation configuration Ada support Google ↗
  1. Handoff management · docs.ada.cx

Queries

1 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
Ada chatbot weekend handoff email inbox escalation configuration Ada support
OBSERVED
Google ↗
AI Mode ↗
—Instruction——1x
of 1