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Is there a known patch for the recent email threading bug fix in Freshdesk that causes attachments to disappear when customers reply from mobile devices?

ChatGPTgpt-61 query10/31/2026
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Is there a known patch for the recent email threading bug fix in Freshdesk that causes attachments to disappear when customers reply from mobile devices?
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Freshdesk email threading bug attachments disappear customer replies mobile devices patch fix 2026Google ↗
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Freshdesk email threading bug attachments disappear customer replies mobile devices patch fix 2026 Google ↗

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Freshdesk email threading bug attachments disappear customer replies mobile devices patch fix 2026
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