Troubleshoot why Retently NPS survey triggers are firing twice for customers who submit multiple tickets within a single twenty-four hour window.
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Troubleshoot why Retently NPS survey triggers are firing twice for customers who submit multiple tickets within a single twenty-four hour window.
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 2 queries…
Searches and sources
ChatGPT2 real searches · gpt-6
Retently NPS survey trigger frequency limit 24 hours duplicate surveys customer multiple tickets documentation Google ↗
Retently help center automation triggers survey recurring customers cooldown duplicate NPS Google ↗
- Retently · helpcenter.gorgias.com
- Send Your Transactional Surveys Using Retently's Zapier Integration · retently.com
- Retently API Documentation · retently.com
- Retently Integrations · zapier.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Retently NPS survey trigger frequency limit 24 hours duplicate surveys customer multiple tickets documentation OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
Retently help center automation triggers survey recurring customers cooldown duplicate NPS OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |