What are the common reasons why a Drift AI chatbot starts hallucinating incorrect product features and how do I retrain it today
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What are the common reasons why a Drift AI chatbot starts hallucinating incorrect product features and how do I retrain it today
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
Classifying 2 queries…
Searches and sources
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Drift AI chatbot knowledge base training instructions product features hallucinations current 2026 OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
Drift AI chatbot knowledge base retrain update documentation hallucinations product features official Drift help center OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |