Real ChatGPT answer · index seeda7KMuUDyKaEcompleteRetail and ecommerce · returns and shipping policiescommercial

What are the rules for filing a damaged item replacement request on a glass coffee table I ordered online for my new apartment living room?

ChatGPTgpt-62 queries10/31/2026
Download run

Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
What are the rules for filing a damaged item replacement request on a glass coffee table I ordered online for my new apartment living room?
2 real searches · 1 real-search pass
US consumer rights online order arrived damaged merchandise replacement refund FTC shipping risk of loss retailer policyGoogle ↗
OBSERVEDConsequence
Michigan consumer protection online purchase damaged goods return replacement policyGoogle ↗
OBSERVEDOther / navigational

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

ChatGPT real searches (2)
Short factOther / navigational50%ComparisonConsequence50%ReasonDefinitionInstructionYes / no

Classes come from the query-classifier (a local Laya model). 2 of 2 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.

Searches and sources

ChatGPT2 real searches · gpt-6
US consumer rights online order arrived damaged merchandise replacement refund FTC shipping risk of loss retailer policy Google ↗
Michigan consumer protection online purchase damaged goods return replacement policy Google ↗

Queries

2 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
US consumer rights online order arrived damaged merchandise replacement refund FTC shipping risk of loss retailer policy
OBSERVED
Google ↗
AI Mode ↗
—Consequence——1x
of 1
Michigan consumer protection online purchase damaged goods return replacement policy
OBSERVED
Google ↗
AI Mode ↗
—Other / navigational——1x
of 1