Real ChatGPT answer · index seeda44r7osts3ocompleteTelecom and utilities · switching providerscomparison
Can you pull the latest customer satisfaction metrics and uptime SLAs for Optimum versus Verizon Fios to justify a provider switch for a household running multiple remote servers?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can you pull the latest customer satisfaction metrics and uptime SLAs for Optimum versus Verizon Fios to justify a provider switch for a household running multiple remote servers?
4 real searches · 1 real-search pass
2026 2025 customer satisfaction ratings Optimum Verizon Fios ACSI J.D. Power residential internetGoogle ↗
OBSERVEDOther / navigational
Optimum residential internet terms of service service level agreement uptime guarantee outage creditGoogle ↗
OBSERVEDComparison
Verizon Fios residential internet terms of service uptime service level agreement outage creditGoogle ↗
OBSERVEDConsequence
Optimum vs Verizon Fios customer satisfaction reliability ratings internet 2025 2026 ACSI J.D. PowerGoogle ↗
OBSERVEDComparison
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (4)
Classes come from the query-classifier (a local Laya model). 3 of 4 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT4 real searches · gpt-6
2026 2025 customer satisfaction ratings Optimum Verizon Fios ACSI J.D. Power residential internet Google ↗
Optimum residential internet terms of service service level agreement uptime guarantee outage credit Google ↗
Verizon Fios residential internet terms of service uptime service level agreement outage credit Google ↗
Optimum vs Verizon Fios customer satisfaction reliability ratings internet 2025 2026 ACSI J.D. Power Google ↗
- Fiber Internet Service Provider · theacsi.com
- Press Release Telecommunications, Cell Phone, and Smartwatch Study 2026 · theacsi.com
- Non-Fiber Internet Service Providers · theacsi.com
- J.D. Power 2025 U.S. Internet Service Provider S · jdpower.com
- J.D. Power 2025 U.S. Residential Internet Servic · jdpower.com
- 2025 U.S. Residential Internet Service Provider Satisfaction Study · jdpower.com
- Verizon Fios vs. Optimum | Plans, Pricing & More · cabletv.com
- Optimum Residential Internet Terms of Service · optimum.com
- Fios Customer Agreement · verizon.com
- Fios Customer Agreement · verizon.com
- Verizon Internet Dedicated · verizon.com
- Internet Dedicated Service SLA · verizon.com
- Fios Customer Agreement · verizon.com
Queries
4 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
2026 2025 customer satisfaction ratings Optimum Verizon Fios ACSI J.D. Power residential internet OBSERVED | Google ↗ AI Mode ↗ | — | Other / navigational | — | — | 1x of 1 | |
Optimum residential internet terms of service service level agreement uptime guarantee outage credit OBSERVED | Google ↗ AI Mode ↗ | — | Comparison | — | — | 1x of 1 | |
Verizon Fios residential internet terms of service uptime service level agreement outage credit OBSERVED | Google ↗ AI Mode ↗ | — | Consequence | — | — | 1x of 1 | |
Optimum vs Verizon Fios customer satisfaction reliability ratings internet 2025 2026 ACSI J.D. Power OBSERVED | Google ↗ AI Mode ↗ | — | Comparison | — | — | 1x of 1 |