Real ChatGPT answer · index seedYtmiPC5n6c4completeFinance and banking · checking and savings accountsinformational
What are the security protocols banks use when a customer updates their home address and phone number simultaneously on a mobile device
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What are the security protocols banks use when a customer updates their home address and phone number simultaneously on a mobile device
3 real searches · 1 real-search pass
bank mobile app change phone number address simultaneous security verification step-up authentication fraud detection account takeover guidanceGoogle ↗
OBSERVEDInstruction
FFIEC authentication guidance customer contact information changes mobile banking account takeover riskGoogle ↗
OBSERVEDReason
CFPB bank change address phone number account security identity verification mobile bankingGoogle ↗
OBSERVEDReason
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 3 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
bank mobile app change phone number address simultaneous security verification step-up authentication fraud detection account takeover guidance Google ↗
FFIEC authentication guidance customer contact information changes mobile banking account takeover risk Google ↗
CFPB bank change address phone number account security identity verification mobile banking Google ↗
- Authentication and Access to Financial Institution Services and Systems · files.consumerfinance.gov
- Authentication and Access to Financial Institution Services and Systems; Interagency Guidance · federalreserve.gov
- Account takeover fraud: A persistent threat · frbservices.org
- The Fed - Interagency Guidelines Establishing Information Security Standards · federalreserve.gov
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
bank mobile app change phone number address simultaneous security verification step-up authentication fraud detection account takeover guidance OBSERVED | Google ↗ AI Mode ↗ | — | Instruction | — | — | 1x of 1 | |
FFIEC authentication guidance customer contact information changes mobile banking account takeover risk OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
CFPB bank change address phone number account security identity verification mobile banking OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |