Real ChatGPT answer · index seedYmU0ceWAxxkcompleteB2B software · customer support softwareinformational
Can Zendesk ticket routing rules be based on custom user attributes pulled from our internal database via API?
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Can Zendesk ticket routing rules be based on custom user attributes pulled from our internal database via API?
2 real searches · 1 real-search pass
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
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Classifying 2 queries…
Searches and sources
ChatGPT2 real searches · gpt-6
Zendesk triggers user custom user fields API update user fields routing tickets conditions documentation Google ↗
Zendesk custom objects user attributes API lookup routing business rules triggers conditions user fields Google ↗
- Zendesk Users API · developer.zendesk.com
- Trigger conditions reference · developer.zendesk.com
- User Fields · developer.zendesk.com
- Using custom objects in triggers · developer.zendesk.com
- Custom Objects · developer.zendesk.com
Queries
2 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Zendesk triggers user custom user fields API update user fields routing tickets conditions documentation OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 | |
Zendesk custom objects user attributes API lookup routing business rules triggers conditions user fields OBSERVED | Google ↗ AI Mode ↗ | — | — | — | — | 1x of 1 |