Are there any open source alternatives to Intercom live chat that offer similar routing capabilities for a bootstrapped B2B startup operating on a tight household budget
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
Are there any open source alternatives to Intercom live chat that offer similar routing capabilities for a bootstrapped B2B startup operating on a tight household budget
4 real searches · 1 real-search pass
open source Intercom alternatives live chat routing round robin assignment teams Chatwoot FreeScout Zammad 2026Google ↗
OBSERVEDComparison
Chatwoot pricing self hosted open source team inbox assignment automation round robin routingGoogle ↗
OBSERVEDOther / navigational
FreeScout features live chat routing assignment modules pricing open sourceGoogle ↗
OBSERVEDComparison
Zammad open source live chat routing groups assignment automation pricingGoogle ↗
OBSERVEDComparison
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (4)
Classes come from the query-classifier (a local Laya model). 4 of 4 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT4 real searches · gpt-6
open source Intercom alternatives live chat routing round robin assignment teams Chatwoot FreeScout Zammad 2026 Google ↗
Chatwoot pricing self hosted open source team inbox assignment automation round robin routing Google ↗
FreeScout features live chat routing assignment modules pricing open source Google ↗
Zammad open source live chat routing groups assignment automation pricing Google ↗
- Chatwoot · chatwoot.com
- GitHub · github.com
- Lesson 4: Automation and Routing | User Guide · app.chatwoot.com
- Advanced Assignment Policies | User Guide · chatwoot.com
- A complete guide to teams in Chatwoot | User Guide · app.chatwoot.com
- Live Helper Chat · livehelperchat.com
- GitHub · github.com
- Live Helper Chat: open source Intercom alternative · opensourcepicks.com
- Zammad · zammad.com
- GitHub · github.com
- Open Source Intercom Alternatives in 2026: What They Cost Your Team to Run · selfhost.dev
- Open-Source Intercom Alternatives in 2026 · getmunin.com
- FreeScout · freescout.net
- GitHub · github.com
Queries
4 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
open source Intercom alternatives live chat routing round robin assignment teams Chatwoot FreeScout Zammad 2026 OBSERVED | Google ↗ AI Mode ↗ | — | Comparison | — | — | 1x of 1 | |
Chatwoot pricing self hosted open source team inbox assignment automation round robin routing OBSERVED | Google ↗ AI Mode ↗ | — | Other / navigational | — | — | 1x of 1 | |
FreeScout features live chat routing assignment modules pricing open source OBSERVED | Google ↗ AI Mode ↗ | — | Comparison | — | — | 1x of 1 | |
Zammad open source live chat routing groups assignment automation pricing OBSERVED | Google ↗ AI Mode ↗ | — | Comparison | — | — | 1x of 1 |