Real ChatGPT answer · index seedUxVM7GNhEvAcompleteB2B software · customer support softwarecommercial

Which on-premise customer support platforms have the strongest security update history and active community patches right now

ChatGPTgpt-66 queries11/1/2026
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Fan-out diagram

The searches the AI actually ran for this prompt.

SEED QUERY
Which on-premise customer support platforms have the strongest security update history and active community patches right now
6 real searches · 1 real-search pass
2026 on-premise self-hosted customer support helpdesk platforms security advisories release history Zammad GLPI osTicket FreeScout Znuny Request TrackerGoogle ↗
OBSERVED
Zammad security advisories GitHub releases security policy 2026Google ↗
OBSERVED
GLPI security advisories GitHub releases security policy 2026Google ↗
OBSERVED
Znuny security advisories releases community patches 2026Google ↗
OBSERVED
osTicket security advisories releases GitHub 2026Google ↗
OBSERVED
FreeScout security updates GitHub releases 2026Google ↗
OBSERVED

Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.

Query classes

Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.

Classifying 6 queries…

Searches and sources

ChatGPT6 real searches · gpt-6
2026 on-premise self-hosted customer support helpdesk platforms security advisories release history Zammad GLPI osTicket FreeScout Znuny Request Tracker Google ↗
Zammad security advisories GitHub releases security policy 2026 Google ↗
GLPI security advisories GitHub releases security policy 2026 Google ↗
Znuny security advisories releases community patches 2026 Google ↗
osTicket security advisories releases GitHub 2026 Google ↗
FreeScout security updates GitHub releases 2026 Google ↗
  1. bestpractical/rt rt-5.0.11 on GitHub · newreleases.io
  2. bestpractical/rt rt-6.0.4 on GitHub · newreleases.io
  3. Best Practical · bestpractical.com
  4. RT source repository · github.com
  5. Releases · znuny.org
  6. Znuny 7.3.8 · znuny.org
  7. Overview · znuny/Znuny · github.com
  8. Znuny · znuny.org
  9. Znuny source repository · github.com
  10. New versions GLPI 11.0.9 & GLPI 10.0.27 · glpi-project.org
  11. Security Policy · glpi-project/glpi · github.com
  12. GLPI – Health Score, Contributors & Security · insights.linuxfoundation.org
  13. GLPI · glpi-project.org
  14. GLPI source repository · github.com
  15. News, Updates, Releases · zammad.com
  16. Overview · zammad/zammad · github.com
  17. Zammad · zammad.com
  18. Zammad source repository · github.com
  19. Blog – osTicket · osticket.com
  20. osTicket · osticket.com
  21. Source repository · github.com
  22. Security Advisories · freescout-help-desk/freescout · github.com
  23. FreeScout · freescout.net
  24. Source repository · github.com

Semantic map

Every query placed by meaning (EmbeddingGemma 2, 256-d). Shaded regions are topics, nearby points are near-paraphrases, and a circle's size is how often the query came back.

Hover a query to see its counterpart · zoom with Ctrl/⌘ + scroll, a pinch, double-click or +

Queries

6 queries · click a column to sort
Query / typeSearchIntentQuery classRouting formatClusterFreq ↓Weight
2026 on-premise self-hosted customer support helpdesk platforms security advisories release history Zammad GLPI osTicket FreeScout Znuny Request Tracker
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1
Zammad security advisories GitHub releases security policy 2026
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1
GLPI security advisories GitHub releases security policy 2026
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1
Znuny security advisories releases community patches 2026
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1
osTicket security advisories releases GitHub 2026
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1
FreeScout security updates GitHub releases 2026
OBSERVED
Google ↗
AI Mode ↗
————1x
of 1