What are the best practices for cleaning up messy ticket data before running a bulk CSV ticket import for my retail business?
Download run
Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What are the best practices for cleaning up messy ticket data before running a bulk CSV ticket import for my retail business?
1 real search · 1 real-search pass
Zendesk CSV ticket import best practices data formatting duplicate tickets required fields retail customer supportGoogle ↗
OBSERVEDInstruction
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (1)
Classes come from the query-classifier (a local Laya model). 1 of 1 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT1 real searches · gpt-6
Zendesk CSV ticket import best practices data formatting duplicate tickets required fields retail customer support Google ↗
- Bulk importing user data with the data importer · support.zendesk.com
- Ticket Import · developer.zendesk.com
- Bulk importing custom object records · support.zendesk.com