How do I troubleshoot SLA breach notification emails not triggering when a high-priority ticket sits unassigned for more than two hours in Freshdesk?
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How do I troubleshoot SLA breach notification emails not triggering when a high-priority ticket sits unassigned for more than two hours in Freshdesk?
1 real search · 1 real-search pass
Freshdesk SLA breach notification email not triggering unassigned ticket two hours SLA policy automation docsGoogle ↗
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ChatGPT1 real searches · gpt-6
Freshdesk SLA breach notification email not triggering unassigned ticket two hours SLA policy automation docs Google ↗