Real ChatGPT answer · index seedS0212TOxO3McompleteMarketing and advertising · brandinginformational
What is the current best practice framework for managing a sudden influx of negative brand reviews on Yelp and Google without sounding overly defensive?
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Fan-out diagram
The searches the AI actually ran for this prompt.
SEED QUERY
What is the current best practice framework for managing a sudden influx of negative brand reviews on Yelp and Google without sounding overly defensive?
3 real searches · 1 real-search pass
Google Business Profile official guidance reply to reviews review policies fake engagement negative reviewsGoogle ↗
OBSERVEDOther / navigational
Yelp official business owner responding to reviews guidelines review solicitation policyGoogle ↗
OBSERVEDReason
FTC consumer reviews testimonials rule incentives review suppression 2024 officialGoogle ↗
OBSERVEDReason
Badge and edge weight = share of passes that produced the query. Hover a query for its intent and routing format.
Query classes
Google's semantic query class for every sub-query: what kind of answer each search is after, simulated vs real.
ChatGPT real searches (3)
Classes come from the query-classifier (a local Laya model). 3 of 3 calls are low-confidence (under 50%) — hover a query in the table to see its confidence.
Searches and sources
ChatGPT3 real searches · gpt-6
Google Business Profile official guidance reply to reviews review policies fake engagement negative reviews Google ↗
Yelp official business owner responding to reviews guidelines review solicitation policy Google ↗
FTC consumer reviews testimonials rule incentives review suppression 2024 official Google ↗
- Tips to get more reviews · support.google.com
- How do we moderate content at Yelp? | Support Center · yelp-support.com
- Policies · docs.developer.yelp.com
- The Consumer Reviews and Testimonials Rule: Questions and Answers · search.ftc.gov
- 89 FR 68034 - Trade Regulation Rule on the Use of Consumer Reviews and Testimonials - Content Details · govinfo.gov
- Federal Trade Commission Announces Final Rule Banning Fake Reviews and Testimonials · ftc.gov
- Prohibited & restricted content · support.google.com
Queries
3 queries · click a column to sort
| Query / type | Search | Intent | Query class | Routing format | Cluster | Freq ↓ | Weight |
|---|---|---|---|---|---|---|---|
Google Business Profile official guidance reply to reviews review policies fake engagement negative reviews OBSERVED | Google ↗ AI Mode ↗ | — | Other / navigational | — | — | 1x of 1 | |
Yelp official business owner responding to reviews guidelines review solicitation policy OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 | |
FTC consumer reviews testimonials rule incentives review suppression 2024 official OBSERVED | Google ↗ AI Mode ↗ | — | Reason | — | — | 1x of 1 |